University alumni office
Unify institution-wide data and chapter collaboration
ALUMNI OS · DIGITAL OPERATING FOUNDATION
The alumni operating system.
Connect members, chapters, events, dues, giving, alumni enterprises and operating data across the portal, Mini Program, App, admin console, check-in and executive dashboards.
Every endpointTraceable workflowsChapter collaborationGoverned data
Built for every alumni relations role
Unify every alumni workflow
Connect spreadsheets, chat groups, event tools and departmental records into one measurable, collaborative alumni lifecycle.
School or faculty
Build meaningful school-level relationships and programs
Regional / sector chapter
Run membership, events and dues with less overhead
Alumni members
Access relevant lifelong services with clear privacy controls
One complete alumni lifecycle
Every interaction, one trusted record
From first verification to events, dues, giving and lifelong service, each authorized interaction creates more useful and current data.
01
Discover
WeChat, H5 and portal entry points
02
Verify
Multiple identity verification methods
03
Belong
Match school, region and sector chapters
04
Engage
Content, events, benefits and services
05
Contribute
Dues, giving records and reconciliation
06
Build relationships
Tags, journeys and privacy permissions
07
Re-engage
Insight-led audience operations
FIVE CORE SCREENS · ONE CONNECTED EXPERIENCE
Alumni service for every moment
Discovery, community, events, professional connections and digital identity stay aligned through one account, one profile and one organization model.
SERVICE HOMEOne home for alumni life
Events, community, news, enterprises and mutual help in one connected home.
Six service entriesEvent conversionCommunity + news
REAL PRODUCT UISynced through one data foundation
VERIFIED COMMUNITYKeep alumni relationships active
Verified feeds, local circles, industry groups and topics create trusted engagement.
Verified postsLocal + sector circlesTopics + mutual help
REAL PRODUCT UISynced through one data foundation
ALUMNI EVENTSFrom discovery to attendance
Homecoming, industry, sports and public-interest events share one clear journey.
Featured campaignsMy registrationsMulti-format discovery
REAL PRODUCT UISynced through one data foundation
SMART DIRECTORYConnect through trusted profiles
Search by region, industry, class and school with professional tags and privacy controls.
Multi-dimensional searchVerified profilesPermissioned contact
REAL PRODUCT UISynced through one data foundation
IDENTITY & BENEFITSOne identity, one trusted record
Identity, digital alumni card, personal services and benefits live in one member center.
Trusted identityDigital alumni cardMember benefits
REAL PRODUCT UISynced through one data foundation
A connected operating model, not a feature pile
Six capabilities. One lifecycle.
01
One trusted member profile
Unify verified identity, roles, tags, interactions and service history.
Explore02Multi-level chapters
Coordinate headquarters, schools, regions, sectors, cohorts and classes.
Explore03End-to-end events
Create, approve, invite, register, charge, check in, survey and review.
Explore04Dues and giving
Configure membership, campaigns, orders, refunds, ledgers and integrations.
Explore05Precision engagement
Build audiences by cohort, region, sector, chapter and behavior.
Explore06Decision intelligence
Understand growth, chapter health, event conversion and fund trends.
Explore
LIVE BUSINESS CONTEXTInterface data stays in sync with the operation
OPERATIONS / ALUMNI CRMAlumni Operations
Updated 20:30Identity reviewPrioritized workflow18
Priority follow-upPrioritized workflow6
Event exceptionsPrioritized workflow2
Zhou MinComputer Science · 2012Verified
Chen BoIndustry mentor · SuzhouFollow-up
Lin JiaFinance NetworkEvent registration
A REALISTIC OPERATIONS WORKSPACE
Members, chapters and events—one view
Designed for alumni offices, secretariats and chapter teams, with reviews, segments, outreach and reporting in one workflow.
- Verification and duplicate alerts
- Chapter health and annual tasks
- Registration, attendance and feedback
- Dues and campaign progress
Adapt to each organization—without forcing one template
A clear path for every alumni group
01Data governance + collaboration02Relationships + programs03Member services + autonomy04Cohort records + homecoming
University-wide association
Create shared data standards and coordinate schools, regions and sector chapters.
School or faculty association
Engage verified alumni through relationships, signature events and development programs.
Regional and sector chapters
Manage recruitment, directory, events, dues and resources with a focused toolset.
Schools and education groups
Organize alumni by class and cohort for reunions, heritage and school support.
SECURE, SUSTAINABLE DELIVERY
Secure data. Precise access. Open growth.
Configure organizations, roles and data scopes with masking, audit logs, backup and open integration capabilities based on project needs.
Multi-org accessPrivacy consentField maskingAudit logsData migrationOpen APIs
Explore
LIVE BUSINESS CONTEXTInterface data stays in sync with the operation
ALUMNI OS · SECURITYAccess & Audit Center
Policies healthyHQ administratorInstitution · Core servicesActive
School operatorSchool · Members & events38 users
Chapter leadChapter · Authorized members72 users
Multi-factor auth97%
Audit retention100%
Export permissionAdmin WangApproved
Unusual sign-inPolicy engineBlocked
FAQ
Common questions
For more complex requirements, we validate each assumption during discovery.
Yes. A project can include field mapping, deduplication, cleansing, trial migration, final migration and relevant change records.
A flexible organization tree, scoped data access and shared member profiles balance centralized governance with chapter autonomy.
Yes. Each endpoint uses the same member, organization and business foundation, avoiding duplicate registration and entry.
SaaS, dedicated and private options can be assessed for the project, with campus identity and data integrations available.
Configure standards, campaigns, orders, refunds, ledgers and disclosures; payment, invoicing and finance depend on the selected third-party integrations.
START WITH REAL NEEDS
Book your tailored product demo
Share your organization type and priorities so we can prepare a walkthrough around your real workflows.
Built around real workflowsCovers the full product suite